May 2007

A President’s Message Back-fired

I just sat in on a very inspiring, compelling and dramatic presentation from a brilliant president of a Fortune 100 organization. He has driven his team to deliver incredible sales results over the past 5 years, in spite of some serious distracting situations. I sat

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The Three Sources of Conflict

Three factors contributing to conflict in organizations are: 1. Differences in behavior and communicating styles 2. Differences in priorities and values 3. Workplace conditions, including poor communications from leaders Some personalities just seem to clash. It is important to determine why two people rub each

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Performance Formula

Do you remember the film Apollo 13? I never get tired of watching that movie and am on the edge of my seat, even knowing how it’s going to turn out. The brilliance of the entire team under duress is riveting to me. It’s such

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