December 2014

Don’t Take the Bait

Sometimes, when we pick up the phone to call someone, the conversation doesn’t go how we thought it would or how we wanted it to. WHY does this happen and how can you stop it from happening to YOU?

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Coaching Your Team Out of a Plateau

What’s the real reason people plateau? Can you really coach someone out of a plateau? Watch as Kelli outlines how to help your team members help themselves survive and thrive out of a plateau. 1 minute 37 seconds. (video courtesy of GAMA International)

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